Week 8 - Wednesday 11 May 2022 - Reasonably Covid Normal Some of you might recall that I am executor of a deceased estate and I have been trying to recover $600 approx held by Qantas as credits from an unused flight by the deceased. This has being going on since November last year with many emails and phone calls on my part with little response and no success from Qantas. This morning I sent a stern email to a number of addresses at Qantas; customer service, Allan Joyce's office and Qantas media threatening if I didn't receive a meaningful response in 48 hours and a refund of the money within 7 days I would be off to the media and the ACCC. I also mentioned that their tardiness was preventing me winding up the estate and distributing the funds to the deceased's children (I didn't mention that said children are 39 and 41 years old). This email got an almost immediate response in the form of a phone call and a email advising me that on receipt of the copy of the death...